Download speed

Is there any way to fix the slow ingame download speed? My wifi is clearly capable of a way higher download than that but in Pubg it always fluctuates
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10 Replies
Quendi
Quendi8mo ago
Hello, @kokain! May I ask what is the device you are using?
kokain
kokainOP8mo ago
iPhone 15 Pro Max
Quendi
Quendi8mo ago
You may try to perform a routine repair of the game from the login menu and reset the network settings of the device through Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings, @kokain. After that, restart your device and check again if the download speed has improved. If the issue still persists, it may be due to your internet connection. Please note that the in-game download speed can be affected due to your network environment and if your network is being shared across different devices.
kokain
kokainOP8mo ago
I've had this problem multiple times on other devices as well and made sure that only 1 device was connected to my wifi and I also performed a speedtest to assure that I have enough bandwidth which was the case. Yet it gives me that slow download speed only in pubg
Quendi
Quendi8mo ago
Where else did you try to download and was having a higher download speed, @kokain?
kokain
kokainOP8mo ago
Netflix for example or just any file from the browser
Quendi
Quendi8mo ago
What is the average download speed you get elsewhere, other than PUBG MOBILE, @kokain?
kokain
kokainOP8mo ago
Between 10000-15000 KB/s I also have my phone connected to a LAN cable
Quendi
Quendi8mo ago
Have you tried to follow the steps I have mentioned above, @kokain? If the issue still persists, you may submit a report of this issue through #bugs in compliance with the channel's guidelines and it may be possible to get a confirmation from Tencent.
kokain
kokainOP8mo ago
Yes I did try and even more but the issue still persisted I will try to report it to bugs
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