CAOUNT retrieve

Hello i am Gab and i would like to retrieve my account from 4 years ago it was this account. If devs can capture the data on what phone it was created i can provide on what device it was made Thanks
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1 Reply
Quendi
Quendi7mo ago
Hello, @Gab! Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
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