Account Hacked!! PUBGM please respond...

My account is being hacked and no longer pubgm is helpful me, meanwhile I wasn't playing for 2-3yrs which lead my id being used and UC being stolen where pubgm claims are getting rejected can anyone help me cause nothing is working they guy linked his phone number and revoked the rest of the my accounts. PUBGM isn't helping me, cause they can't see my device playing last couple of yrs cause I wasn't playing though I told them I can prove them my old frnds those who are playing with me still my whole account was removed was cleared and account is getting keep linked with other devices and I'm getting regular email. Please help me.
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16 Replies
iceCakÉ
iceCakÉOP7mo ago
Please my account is being hacked and while I'm not able to login. Due my this random hacker logged in a removed other ways to login.
Leo
Leo7mo ago
Contact support in game
FRANCAIS
FRANCAIS7mo ago
How long u play on your main device and u delete pubg on ur device write me in dm and after this me I can help u
iceCakÉ
iceCakÉOP7mo ago
They aren't helping cause I wasn't playing since 2 years and while my account was hacked and UC WAS USED TO BUY RP thus they are thinking that I'm making them mad while I'm telling then exacts things my original email I'd + playing since+ frnds + seasons I've bought uc + traction ID + my name govt ID they ain't helping me !!!
Leo
Leo7mo ago
it's hard if you want to return the account after 2 years. you could also give it to someone or sell it and now you see that someone put a lot of money into it so you want to own it again
iceCakÉ
iceCakÉOP7mo ago
Fact man hope that's the way pubg mobile thinks that way. That this person has sold his account and not trying to retrieve it. While the guy was playing in my account since last yr now he tried to login and try to change his devices which make me to talk with him. But although he doesn't know how to speak English at all, but still he was asking for my email and password to get the ID totally in his control, I had his numbers in my e-mail cause he tries to login which gave me a chance to talk with him in Telegram while he isn't responding to me.anymore.
iceCakÉ
iceCakÉOP7mo ago
@FRANCAIS @Leo I've tired the repair method and I got into the account as you can see
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iceCakÉ
iceCakÉOP7mo ago
But I want to Remove this phone number cause that's the one who hacked my account
iceCakÉ
iceCakÉOP7mo ago
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Yellow mummy / الموميا الصفرا
Please, I would like to communicate with one of the officials, it is necessary regarding a matter related to my account. A stranger told me that he submitted a request and the email will be stolen, and I am the original account holder from whom I make videos on YouTube, and the account is linked to my mobile number, and I have screenshots on the chat between me and him, and the account is originally linked to my mobile number. Please respond. Ali is necessary
Quendi
Quendi7mo ago
Hello, @Yellow mummy / الموميا الصفرا and @iceCakÉ! Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Yellow mummy / الموميا الصفرا
Okay thank you for reply me❤️🤍
Quendi
Quendi7mo ago
You're welcome!
iceCakÉ
iceCakÉOP7mo ago
thanks :PeepoBlush:
iceCakÉ
iceCakÉOP7mo ago
Hi, I've posted the issue in reddit @Quendi
FRANCAIS
FRANCAIS7mo ago
Log out account help and after use recovery tool
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