need a help with banned account
This account has been banned unwantedly, even though not violated any rules and regulations, still got banned for no reason, pls admin kindly help with this new bug, how to apply for objections, UID- 5988515901, kindly requesting to respond
Solution:Jump to solution
Hello, @AJAX! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086. Please note that you will need to submit the support requests through the official support subreddit for now....
3 Replies
They don’t lift the bans, they made some mistake that indicate some files as modified and ban you for literally no reason, RIP for your account
Not my account,my friend's account
Solution
Hello, @AJAX! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086. Please note that you will need to submit the support requests through the official support subreddit for now.