Account Scammed
Hello. I'm not sure if this is the correct channel to post, but I couldn't post within "Support" channel. I have a friend of mine who fell for the "click on the link to earn free UC" who posed as MidasBuy. Long story short, he did not have a number linked to his account and well, the scammers linked theirs and turned on 2FA. We have reached out to in-game support, but have not received any help as of yet. Hoping to get some help here. Would greatly appreciate if I could get some assistance.
Please let me know what you require, and I shall provide everything in detail.
Thanks!
~Van
3 Replies
Hello, @Crimson! Please contact the customer service via the login interface for further assistance.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through #support .
Edit : Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
Hello @Caffeine🧋
Thank you for your response. I'll create a post through Reddit Subreddit then. Thank you!
Sure! No worries.