39 Replies
Always? Or just this match? Are you using emulator or mobile?
Yea always im playing on mobile
whats your phone
does it get too hot?
Iphone 12 Pro
No
More proof
Please perform a routine repair of the game from login menu and reset the settings of your device one time through Settings > General > Transfer or Reset iPhone > Reset All Settings. Restart your device and try to play again, @3ronk072. Also, make sure that you have enough internal storage available in your device, @3ronk072.
If the issue still persists, please submit a report of the issue through #bugs in compliance with the channel's guidelines.
Huh so it is not a hardware related issue, you may need to re-install PUBG
I sent a report can u somehow help me?
I just wanna know why cant i play
You have received an appropriate response in #bugs. Have you been able to update your game to the latest version of the game, @3ronk072?
Yea i have
Are you still facing the same issue or did it get resolved, @3ronk072?
I still have the same issue
And i deleted my game 4 times and reinstalled to try and update but i didnt get the update or get the problem fixed
Please share a screenshot of your login page of the game, @3ronk072.
My game is in version 3.1.0.18520
If u are looking for that
the newest version is 3.2 i think
It is not the latest version of the game. If you are still on iPhone, please perform a routine repair of the game from the login menu and reset all settings of your device through Settings > General > Transfer or Reset iPhone > Reset All Settings. Restart your device and check if you are able to receive the patch updates now.
U mean reset and delete everything on my phone???
No. I mean just reset the device settings by following the above steps, @3ronk072.
I cant do that it will delete everything on my phone
It will just reset your device settings, @3ronk072.
It wont delete my data and stuff right?
Resetting the device settings through Settings > General > Transfer or Reset iPhone > Reset All Settings will not delete your data, @3ronk072.
I did
So it should be fixed now??
You may try to open the game again and check if you are able to download the patch updates, @3ronk072.
Okay
Did it help with your issue, @3ronk072?
I think so
Still not working
Can you try to change the DNS settings by following these instructions for iOS and try to update the game again, @3ronk072?
I dont even understand a thing there
I might just delete the game
What is it that you don't understand?
Literally everything
Im stupid
Try to install this application through your App Store, connect it, and open the game again and try to download the patch updates, @3ronk072.
Do i have to install a VPN?
The above application is fine to use, but you can close it if you successfully download the patch updates, @3ronk072. Please perform a routine repair of the game from the login menu first, and then open the game.
Yea it downloaded them
Thank you
I almost deleted the game
Did your issue get resolved now, @3ronk072?
It must be since i downloaded the patches
All right, @3ronk072. You may let us know if the issue still persists. Glad that you have managed to update the game.
🫶