Error failed to login, please try again (211, -541)
What's the error.. when I log in via Email/Number I can't login and the description is as shown in the picture. I have reset password but Code/Otp does not accept
5 Replies
Do you have two step verification. ?
Yes
Hello there, @人义彡! Please try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard. If the issue still persists, please contact the in-game customer service for further assistance.
You may also try to perform a routine repair of the game from the login menu and try to reset your password.
Once, the issue is resolved, you should be able to log in through the phone number. :SCWblushHEART:
I still can't receive the code
Sorry to hear that! Could you please submit a report of the issue through #bugs. Make sure to include your numeric user identification and a video recording of the issue. Also, please make sure to hide any personal account information if it is present in the video before uploading it.