Unable to upgrade to PRO plan in cloudflare
Our CF account is based in India & we are trying to upgrade it to pro plan but are facing some issues.
Every time we try to change the plan from CF dashboard it greets us with this error (attached in the image). Does anyone know any possible fix. The problem is mostly likely not with PayPal since we are already using it to pay other things.
3 Replies
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
You need to raise this to Billing support, they are the only ones who would know why that zone can't be upgraded