i cant login
why i cannot login my email account,i already send plenty of codes and it didnt get send
2 Replies
im using ipad rn
im now at email login and i click the verify code and im not getting the code
like there no code entering my email or gmail
and when i used password login,it says my password is incorrect
please answer,i need my account rn
Please make sure that you have entered the correct email address that you have linked to your PUBG MOBILE account, @Croach. Please try to check different sections and folders in your email for the verification code. Please also make sure that this email <noreply@pubgmobile.com> is whitelisted in your email. If the issue still persists, please try to change your password and see if it helps.
If your issue remains unresolved after following the above steps, please contact the customer service through in-game or through this email: service@pubgmobile.com.
If your issue is not resolved after receiving a response from the customer service, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086. Please note that you will need to submit the support requests through the official support subreddit for now.