Ban review
Brother my acount is banned from top 1 rank. i have note done any cheating plz can u check my account and tell me why my account is banned?
plz help i have played 30 hours continously to achieve top 1.
@Error
the ban is offline and the day of ban i am in conqueror for 24 hous
@Tencent @Administrator
12 Replies
same issue here
😥
@Error
Please use the File Claim option when logging into the game if you would like to appeal your suspension.
i have done but they asking again and again for nickname and character id
i have glitched with in game support thats why i came here
Use the option. We cannot help you with account suspensions here.
nice support team
brother the issue is, that FILE CLAIM is just a lollypop...always get a long text from them that as you have contacted from outside KR/JP and language is not KR we have issue in understanding your query... isnt it funny they dnt understand our ENGLISH but responds in ENGLISH to us?
please suggest developers to make the FILE CLAIM more user friendly & easy...
If you are not from Korea or Japan, then you should not use the KR/JP version of PUBG MOBILE.
Instead, we recommend that you play on the global English version of PUBG MOBILE. Download here:
- Google Play (APK) | App Store
yes but i live in SEOUL(South Korea) for educational purpose, i cant use Global verion & in KR/JP file claim i cant learn KR/JP language brother..even educatn here is in Eng but PUBG support asks for God knows which language thats a big lapse for us 😕
as you have contacted from outside KR/JP [...]
You are contradicting yourself now. Download and play on the global English version of PUBG MOBILE or create a new account.am not contradicting from my words, thats what i get responce from FILE CLAIM...thats the mess am pointing out..! i can share my gps co-ordinates & have a coffee in seoul with u bro but pubg cant locate me in Seoul..thats misrey we facing
Please also note that we provide community support only for the global English version of PUBG MOBILE here. Nothing we can do for regional versions.