Billing error: Make payments for your unpaid invoices to proceed

Hey folks. About 20 days ago I've opened a support ticket about this error and now, it's a issue under work from Cloudflare team. Two days ago, the support told me the team was fixed it on my account but, the issue persists. Does anyone experienced it? Maybe someone has a quick tip about it to share, just because I can't do anything on my account on all this days :blob_sweat: . Obviously, there's none unpaid receipts or anything similar. If someone from Cloudflare support can help me, I'll really appreciate that! Issue: https://www.cloudflarestatus.com/incidents/wsjmr28lwxw3 Ticket: https://support.cloudflare.com/hc/en-us/requests/3190294
4 Replies
Stênio Aníbal
Stênio AníbalOP8mo ago
@Cloudflare (Server Owner) Can anyone help me with this, please?
Flare
Flare8mo ago
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
Erisa
Erisa8mo ago
If you were told its fixed and it's not, you need to reply to the ticket so that they know this
Stênio Aníbal
Stênio AníbalOP8mo ago
I've replied on the same moment! Four days since I've replied about the issue not fixed on our account and 22 days since I've opened the ticket :NotLikeThis: We still unable to add anything to our account due this error. @Erisa Can you help us on this ticket solution?
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