V
VALORANT•9mo ago
Yohun89

Mouse randomly disconnects in valorant

I never had this issue before, but nowadays when Im randomly playing my gaming mouse disconnects and reconnects, but for it to work again I have to close valorant and then it works. Can someone help me? I use a redragon m987k. I've tried using a different usb port and used my razer but the problem still happens. Ive tried updating drivers as well
18 Replies
Yohun89
Yohun89OP•9mo ago
help 😦 bump
Ruvaid
Ruvaid•9mo ago
Hmmm shouldn't happen tbh since I use 2 mouse in game and it let's me so it shouldn't like disconnect your mouse mid game. Though you could try installing your mouse software and changing polling rate and resetting the mouse on board settings if that's an option
Yohun89
Yohun89OP•9mo ago
i tried it still doesnt work i mean it works but just randomly diconect
sb30
sb30•9mo ago
try replugging your mouse instead of restarting valorant
Yohun89
Yohun89OP•9mo ago
😭 i did
Saucywan
Saucywan•9mo ago
Make sure you only have one mouse plugged in
Yohun89
Yohun89OP•9mo ago
i did well im on a laptop and ive got my touchpad but ive disabled that this only happens in valorant bump
Saucywan
Saucywan•9mo ago
It's most likely a driver issue Have you installed any new mouse drivers or literally any drivers at all or software
Yohun89
Yohun89OP•9mo ago
no i havent
Saucywan
Saucywan•9mo ago
This is your first time playing the game and having this issue
Yohun89
Yohun89OP•9mo ago
Yeah its really annoying hewlp :3
jeez
jeez•9mo ago
maybe your hz of your mouse is not cable of valrant's standard test around with the mice set the dpi rate very low and increase it and see of works plus my mouse shakes while i play so my hs rate whent from 34% now to 1%
Ruvaid
Ruvaid•9mo ago
my old win 10 used to do this with asus tuf m4 it would disconnect sometimes but only when the game was starting so if i like ran the game and didnt move mouse i couldnt anymore, though this has not happened ever since i got gpx and now mchoose ax5 both work flawlessly and not even one of them disconnects when i play game they both work in game instantly i even swap around them mid game xd
Yohun89
Yohun89OP•9mo ago
i tried experimenting with different dpis but it still doesnt help yeah this happens in game for me though bump
Saucywan
Saucywan•9mo ago
Make a ticket with riot
VANGUARD
VANGUARD•9mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Saucywan
Saucywan•9mo ago
^^
Yohun89
Yohun89OP•9mo ago
i did a few days ago they havetn responded bup
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