PM
PUBG MOBILEā€¢8mo ago
Cherif

2020

Hello, im an old pubg mobile player and lost my main account long ago, can i get it back (banned due to scam) ?
8 Replies
Piston
Pistonā€¢8mo ago
Please use the File Claim option when logging into the game if you would like to appeal your suspension.
Cherif
CherifOPā€¢8mo ago
already did but there is no reply i tried to reach in game support many times but there is no reply @Piston ? @Moderator @Administrator
Zuelle
Zuelleā€¢8mo ago
Hi, @Cherif expect a response from the CS Team within 14 business days. Thank you for your patience & understanding. :qt:
Cherif
CherifOPā€¢8mo ago
but im trying to reach in game support 4 years ago ! @Moderator help me pls @delfinšŸ¬
delfin
delfinā€¢8mo ago
When was the last time you contacted the in-game customer service, @Cherif?
Cherif
CherifOPā€¢8mo ago
@delfinšŸ¬ 2020_2021_2022_2023 and 4 days ago never got an answer
delfin
delfinā€¢8mo ago
If you have last contacted them 4 days ago, please wait until you receive a response. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation in https://ptb.discord.com/channels/393088095840370689/1219166294105133086.
Cherif
CherifOPā€¢8mo ago
but i tried to reach the before and there was no answer, and its written that only last year ... can be reviewed; im from 2020
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