PM
PUBG MOBILE•13mo ago
Cherif

2020

Hello, im an old pubg mobile player and lost my main account long ago, can i get it back (banned due to scam) ?
8 Replies
Piston
Piston•13mo ago
Please use the File Claim option when logging into the game if you would like to appeal your suspension.
Cherif
CherifOP•13mo ago
already did but there is no reply i tried to reach in game support many times but there is no reply @Piston ? @Moderator @Administrator
Zuelle
Zuelle•13mo ago
Hi, @Cherif expect a response from the CS Team within 14 business days. Thank you for your patience & understanding. :qt:
Cherif
CherifOP•13mo ago
but im trying to reach in game support 4 years ago ! @Moderator help me pls @delfin🐬
delfin
delfin•13mo ago
When was the last time you contacted the in-game customer service, @Cherif?
Cherif
CherifOP•13mo ago
@delfin🐬 2020_2021_2022_2023 and 4 days ago never got an answer
delfin
delfin•13mo ago
If you have last contacted them 4 days ago, please wait until you receive a response. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation in https://ptb.discord.com/channels/393088095840370689/1219166294105133086.
Cherif
CherifOP•13mo ago
but i tried to reach the before and there was no answer, and its written that only last year ... can be reviewed; im from 2020

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