dash. doesnt display graphs on a fresh install

I followed the install directions on the site and while I can access and use dash. directly via a web browser on my computer, I cannot get it to display in the homarr dashboard. It just stays blank.
10 Replies
Cakey Bot
Cakey Bot9mo ago
Thank you for submitting a support request. Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
❓ Frequently Asked Questions | Homarr documentation
Can I install Homarr on a Raspberry Pi?
ran the commiebot
ran the commiebotOP9mo ago
the log
ran the commiebot
ran the commiebotOP9mo ago
OS: Arch Linux config: docker homarr ver: 0.15.2 config: docker compose browser: firefox and safari
Serenaphic
Serenaphic9mo ago
Hi, first you might want to fix that error happening with jellyfin. As for DashDot, we are deprecating the current widget for it because of the way it is integrated and thus don't offer support for it, or at least a limited one. We plan on changing the integration for it in the future so it can fit into the System Health Monitoring widget but it'll have to wait just a little. What do you call blank? If the connection is not done, it should display some text, otherwise, a loader or the graphs should appear
ran the commiebot
ran the commiebotOP9mo ago
"Dash. Cannot acquire information from dash. - are you running the latest version?" and the jellyfin thing is another issue I'd like to solve, but its as useful so I'm not worried about it as much as the dash widget. it doesnt seem to reach my transmission container either
Serenaphic
Serenaphic9mo ago
You're using the full address in the dashdot widget right? http://<address>:<port> If you're running behind reverse proxies and https, then I'm afraid the sources of problems may be too broad for us to help
ran the commiebot
ran the commiebotOP9mo ago
am using the full addresses. I dont understand what a reverse proxy is but itf its not in the instrustioncs I'm probably not using it
Serenaphic
Serenaphic9mo ago
(it's something that would allow you to use a domain instead of the IP basically) Since that isn't the source then, can you try doing a curl/wget to the dashdot address from homarr's console? This will tell us if they can communicate at all or if you need to bridge your connection between them
ran the commiebot
ran the commiebotOP9mo ago
-blink blink- ?
Serenaphic
Serenaphic9mo ago
It would be better if you mentionned what it was you didn't understand ^^' curl and wget are commands for the console that try to contact the address you give them. So if you give them dashdot's address, it would tell us whether your homarr can establish a connection to dashdot or not. If it doesn't work, you may need to create a "bridge" that will put both apps onto the same network so they can communicate
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