account hacked
some one hacked my account how I get it back not recovery foam work help urgently
#help
![No description](https://cdn.answeroverflow.com/1224633051771043881/Screenshot_2024-04-02-07-42-56-687_com.tencent.ig.jpg)
8 Replies
Hello, @unknown,s! Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login menu of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation.
Help not working not recover foam show
![No description](https://cdn.answeroverflow.com/1224635111140626472/Screenshot_2024-04-02-08-15-28-518_com.tencent.ig.jpg)
Is this a account
![No description](https://cdn.answeroverflow.com/1224635175640629278/Screenshot_2024-04-02-07-42-56-687_com.tencent.ig.jpg)
After login to my account I got this
Recovery foam not working
![No description](https://cdn.answeroverflow.com/1224639049608986624/Screenshot_2024-04-01-23-23-33-182_com.tencent.ig.jpg)
I claim my id back I have all transactions slips of my account