2 Replies
Hello, @Jonarti:)! Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login menu of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation.
Thanks I appreciate it but I tried but they didn’t reply