4 Replies
File claim. No other way
How come there is no solution? Did I lose my account?
If ban is by mistake. You might will get back your account by file claim. Not know much about it
Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension, @jrrh9190.
If you have any objections to claim results, please contact the customer service. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation through https://ptb.discord.com/channels/393088095840370689/1219166294105133086.