Request to grow volume disk space
Hi there, I need to grow my volume disk space since I am running out of free space. What options do I have?
12 Replies
Project ID:
ed447a02-0626-4d37-a35a-c8aa82678cebed447a02-0626-4d37-a35a-c8aa82678ceb
Increased limits would be available on the plan above Pro, Would you like me to get you in touch with sales?
I am on a Pro plan, or what do you mean?
Increasing the disk size may require a plan above Pro, would that be something you are interested in?
yes I guess
will someone get in touch with me regarding this?
Please login to the forum, you will get support from the team here -
https://help.railway.app/questions/request-to-grow-volume-disk-space-a1a61702
done. will i be notified by email or do i have to check the page manually for a response?
by default the emails should be enabled, but double check anyway.
https://railway.app/account labeled "Community emails"
alright, its activated. thanks!
New reply sent from Help Station thread:
Hey there Zeyd, Last I recall, we raised your disk limit to 200GB. More than happy to raise that even further, but increased resources above the Pro plan will need to be on Business Class since that involves us needing to manually schedule workloads. Is FYNAL willing to pay $500 addtl. a month for a Slack channel, increased support level, and additional resources via Business Class? If so- we can enable ever larger volumes. Lets us know if this is feasible and I can invoice your account. Thanks, AngeloYou're seeing this because this thread has been automatically linked to the Help Station thread.
New reply sent from Help Station thread:
hi there, thanks for the reply. we do not need a slack channel, increased support level and not even additional resources other than more disk space. everything else is perfectly fine as of right now. we are willing to pay additionally for the extra disk space of course. but the other benefits of the business plan we do not need. can we find a solution here?You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
Unfortunately we are firm here, anything beyond the standard Pro limits is under that SKU. We try our best to make it so that we provide value alongside when we upgrade users to that tier. If the price is a hard blocker, we'd like to know but that is the offering set we have since we would be providing dedicated resources. (and need the communication bridge to support that)You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
the price is absolutely a hard blocker for our only need right now, which is to get additional disk space. i don't understand how this is not possible to do without upgrading to an additional $500 package. i am ready to pay less than that for the additional disk space though.You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
Gotcha, I am going to move ahead against my superior's advice and grant you the increased space. However, we do need to notify you if the shared resource on the host hits the limit. Mind if we spin up a Slack channel to keep the lines of communication open? If you agree to that, we can proceed with the expansion.You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
thank you! absolutely. do you mind using teams instead of slack since we mostly use teams for internal communication?You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
We don’t support Teams channels, but I will email you when there might be issues. Anyway, I just expanded your disk limit to 500GB.You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
it worked! thanks a lot, appreciate it.You're seeing this because this thread has been automatically linked to the Help Station thread. New reply sent from Help Station thread:
Wonderful, sorry for the delay but needed to sort this out before we could offer it. Curious what other workloads do you host over at FYNAL and wondering if Railway meets all your needs?You're seeing this because this thread has been automatically linked to the Help Station thread.