account got hacked

Someone just change my email without my permission how can i get my account back pls help
21 Replies
AK47๛Eสglè
AK47๛Eสglè9mo ago
Goto settings and log out from all devices then login again and unlink email
paopao
paopaoOP9mo ago
They change my email and put there phone number 😅
AK47๛Eสglè
AK47๛Eสglè9mo ago
Do yourself
paopao
paopaoOP9mo ago
Do what
AK47๛Eสglè
AK47๛Eสglè9mo ago
Goto settings Log out your account from all devices Then login again Unlink email address
paopao
paopaoOP9mo ago
I cant log in bro
paopao
paopaoOP9mo ago
No description
paopao
paopaoOP9mo ago
They put there phone number I have all proof that it my account Buy uc receipts etc @Tencent pls help🥹
Quendi
Quendi9mo ago
Please contact the in-game customer service for further assistance with lost or stolen accounts, @paopao. You may watch this video for steps on how to submit an account recovery request.
paopao
paopaoOP9mo ago
So uh it show 2 way of doing it 3 day and 7 day Should i apply both of them ?
Quendi
Quendi9mo ago
What are you referring to, @paopao? Can you share a screenshot?
paopao
paopaoOP9mo ago
No description
paopao
paopaoOP9mo ago
Did i do right ? I submit a file claim
Quendi
Quendi9mo ago
If you have already submitted the claim, you may wait patiently until you have received a response on the e-mail you provided when submitting the account recovery request, @paopao.
paopao
paopaoOP9mo ago
I have 1 more question I submit two of them The other one was like 72 hour
Quendi
Quendi9mo ago
It is only showing one claim in your claim record, @paopao. Please wait patiently until you have received an update for this claim.
paopao
paopaoOP9mo ago
Okay thank for explanation
Quendi
Quendi9mo ago
You're welcome!
paopao
paopaoOP9mo ago
Help pls
paopao
paopaoOP9mo ago
No description
paopao
paopaoOP9mo ago
@Quendi What should i do @Moderator
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