R
Railway•4mo ago
loyahdev

I've got a few questions with the Pro Subscription

1. I recently cancelled the subscription due to its price but railway says estimated bill is $45 but stripes payment says estimated is $25 which was our usage. Does the team member price of $20 just get voided for this month or how does that work? 2. It got really expensive from egress prices of 1000s of users downloading files from the server each day which for my very small team itll become a lot of money for our server. I'm wondering if theres anything I can do about this to continue using railway.
9 Replies
Percy
Percy•4mo ago
Project ID: N/A
loyahdev
loyahdev•4mo ago
N/A
Brody
Brody•4mo ago
1. not sure, but when you get charged if you think something isnt right we can look into that further then. 2. if the file doesnt change too often, have your app upload the file to a cdn or bucket and then give the link to the file on the cdn or bucket as the download link, that way you only pay for the egress to upload that file once, and then hopefully the cdn or bucket you use has no egress fees (i think cloudflare r2 doesnt but dont quote me on that)
loyahdev
loyahdev•4mo ago
oh okay so I should just upload the file to a seperate file server?
Brody
Brody•4mo ago
for what you are doing, i think it makes sense
loyahdev
loyahdev•4mo ago
and connecting onto 1. should I just wait until i get charged and if theres a problem I should just email railway? alright
Brody
Brody•4mo ago
yes hobby users can still contact railway for billing issues
loyahdev
loyahdev•4mo ago
alr thank you so much
Brody
Brody•4mo ago
well more or less, still requires the help of a conductor but no issues there 🙂