Uurgently need help !!!
Hello, I haven’t been able to restore my account for more than half a year, why is support rejecting all my requests, although I provided all the data and payments that were made on the account, and I can provide it, there are a couple of videos of how I got a Bugatti on this account of mine, there are old screenshots where I played on it. But for some reason the supporter rejects the request. This account lost trust in an acquaintance, to whom he gave information so that he would play until I could not play, so that he could pump up my rank. Afterwards I tried to contact you, but it didn’t work, and I couldn’t send a support request, someone had already submitted a request. Support, I ask you to help me restore my account, because it was a shame to lose my account, in which I invested my own time and money. I can provide all the data, the transactions that took place on this account, the nicknames that were there, starting from the first one when created.💚
1 Reply
Could you please create a new post in #support, if you still require assistance regarding this?
Also please make sure to perform the following tasks.
1. Contact our customer service (https://support.pubgmobile.com/) in-game first.
2. If your issue is not resolved after receiving a response, or if you have not received a response within 14 business days, create a post here and include:
- screenshot of your in-game customer service submission
- screenshot of the in-game customer service response (or lack thereof)
- numeric user identification
- brief description