idk whats wrong
hello, i tried to redeem some rewards, and one of them was discrord. so, when i tried to get that keep saying whats on the previev. can someone help me?
![No description](https://cdn.answeroverflow.com/1216342396372258856/image.png)
3 Replies
@skittles_83790
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If you have any questions, please contact a member of staff.
If you are unable to claim Discord rewards, your username is likely too long. Please ensure that the total character count of your display name and username on Roblox does not exceed 28 characters. The game checks for your nickname in the format of
display name (@username)
, and unless it detects a match, it will not recognize your association with the Discord server.
Once you have changed your username, please use the /verify
command.![From An unknown user](https://media.discordapp.net/attachments/732313930462134305/1131544327978483732/image.png?ex=65fc1646&is=65e9a146&hm=fb9401b440262bfd83a479ad374efd82922393278357901acd1ba137c742375d&)
This answer was automatically generated. If this answer does not help, please wait for someone to respond to your thread.
Your display name + username must be under 28 characters