Account problems
My account was hacked by an unknown person and I have proof of account ownership
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Please contact the in-game customer service for further assistance with lost or stolen accounts. You may watch this video for steps on how to submit an account recovery request.
Please ensure that you prepare and provide the requested information accurately, this is a measure to verify your identity and ownership of the account. If you cannot prove the ownership, the customer service may not be able to proceed with your request.
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