Invoice with wrong billing info.
I forgot to update my billing info before purchasing a yearly pro sub.
Can you generate a new invoice or do I need to cancel and re-order?
9 Replies
?support
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email.
Some issues, such as Account or Billing related issues, cannot be solved by the community.
Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place.
For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Use the first link and open a billing ticket
Doesnt let me do it when I select Billing > Invoice.
I'd need to select "Other" and in the community I just read they won't do it (update the invoice)
What do you mean doesn’t let you do it?
Maybe bugged out
Nothing shows if I select Invoice. I need to select "Other"
I’ll look to raise the issue about invoice not working
:peepoBlush:
Now we play the waiting game!