Deploy logs stopped appearing after a manual redeploy

Since you are business class, I will go ahead and mark this thread as private so that the team can look into this matter. locking the discord thread in favor of the help thread.

can you provide some extra information before I go ahead and do that, like for example, what logger you are using?

Yeah, it's a Django project using structlog. There is a processor that turns these logs into json format. Three of the services (platform-api, platform-worker, scheduler) use this logger with the same configuration. Prior to the that logger even being initialized, we run some echo statements in the start up script.

#!/bin/bash

set -e

# Railway recommends sleeping for 3s when using private networking due to an initial delay
# in dns resolution
echo "Sleeping..."
sleep 3

echo "Starting scheduler..."
celery -A config.celery beat --loglevel=INFO

#!/bin/bash

set -e

# Railway recommends sleeping for 3s when using private networking due to an initial delay
# in dns resolution
echo "Sleeping..."
sleep 3

echo "Starting scheduler..."
celery -A config.celery beat --loglevel=INFO

These logs have stopped appearing entirely.

What's also interesting is that I can see a single log entry in my deploy logs now in the production environment. But it appears to be missing the entire start up logs which includes the shell script and the structlog/json format logs of the app itself.

is the app running though?

Since you are business class, I will go ahead and mark this thread as private so that the team can look into this matter. locking the discord thread in favor of the help thread. I'm not sure that we're actually business class -- so that's why I started in Discord. We were put on the business class plan as a trial but we never ended up converting

is the app running though? Yes

I am trying to attach a screenshot but cant figure out how. But to the best of my knowledge, it's running? The scheduler service is a celery beat process which is used to schedule async tasks. The tasks are being scheduled and ran. The single log line that I referenced a few messages back indicates it's queuing up the tasks.

I'm not sure that we're actually business class -- so that's why I started in Discord. We were put on the business class plan as a trial but we never ended up converting maybe you'll consider converting if the team can swiftly resolve this issue :) I am trying to attach a screenshot but cant figure out how. at the moment these forums don't support uploading attachments. I think there's enough information here now, going to make this private right now! (I will lose access to this thread)

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