N
Novu12mo ago
hajkowski.j

Handlebars in email template

When I try to use if {{#if aircraft}}Aircraft: {{aircraft}}{{/if}} in email template, there is error on update "Failed to extract variables". Any idea what im doing wrong? I'm using novu.co
No description
3 Replies
Gali Baum
Gali Baum12mo ago
There shouldn't be a problem with this @hajkowski.j, it seems right. 1. If you are removing the {{#if aircraft}}Aircraft: {{aircraft}}{{/if}} part, is the update working? 2. Do you have any more steps in the workflow? Maybe its from a different content? 3. Are you using any variables in the subject/preheader?
Pawan Jain
Pawan Jain12mo ago
@hajkowski.j Could you try using custom code editor in email?
hajkowski.j
hajkowski.jOP12mo ago
Today handlebars are working, maybe there was some issue on novu.co. Thanks for your time.

Did you find this page helpful?