Made a Paid account with Email and linking it with GitHub makes a separate trial account
Hello Guys!
I bought Railway Hobby plan three days ago and I'm trying to build my apps on Railway. But, however, I found that to build apps on Railway, I need a GitHub account so, it always Railway always asks me to connect my GitHub account.
The problem is, I have made my account with my Email ID and didn't had a GitHub account earlier. So, when I try to connect my GitHub account to my Paid account, it automatically creates a separate account with Trial Plan limiting my ability to use and work Railway.
Kindly guide me through to resolve this issue.
Thank you!
Solution:Jump to solution
railway is phasing out email support, instead, please open a post here https://help.railway.app/support and someone will escalate it to the team
4 Replies
Project ID:
N/AN/A
this looks like one of those things where you should send an email to support
Solution
railway is phasing out email support, instead, please open a post here https://help.railway.app/support and someone will escalate it to the team