Is railway down
I'm unable to access my dashboard and when I query my database it was empty
Solution:Jump to solution
going forward please be more careful not to remove the volumes on the databases, as that's where the data is stored
25 Replies
Project ID:
N/A
N/A
i need help urgently!!!
please remember that this is community support
what happens when you try to access the dashboard
can you try on a VPN?
I just tried now it works
But I noticed the database has been redeployed leading to loss of data
show me a screenshot of the database service in your canvas please
your database doesn't have a volume, without a volume data can't persist
you are also on the limited trial plan, you won't be able to deploy code anymore unless you upgrade to hobby
i've been using it like this for 3 months now
for data persistence with postgres you can mount a volume to
/var/lib/postgresql/data
i know about the trial period i still have credits remaining
how can i do that?
you may have credits, but it's a limited trial, you won't be able to deploy new services that aren't databases
right click the postgres service and mount a volume
sorry, it's "attach volume"
can the lost data be recovered?
no it can't, sorry
:mildpanic:
Solution
going forward please be more careful not to remove the volumes on the databases, as that's where the data is stored
so it's was because i didn't attach volume
the databases come with volumes, but it was removed at some point
i'm still shocked coz i've been using the database since december with no data loss
at some point since december you removed the volume
please be more careful in the future
i will
Thank you for your time
no problem