Can the railway refund the money I put in a week ago?

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13 Replies
Percy
Percy9mo ago
Project ID: N/A
Fragly
Fragly9mo ago
if you go your account billing page you'll see an option to request a refund for the last bill
crisssss
crisssssOP9mo ago
No description
crisssss
crisssssOP9mo ago
it says 0
Fragly
Fragly9mo ago
that's strange, in that case would you mind opening a thread in https://help.railway.app/questions? I'll raise to the team after
Fragly
Fragly9mo ago
Awesome!
crisssss
crisssssOP9mo ago
I don't know why but the thread got closed or something like that.
Adam
Adam9mo ago
It may have been set to private, as billing threads should be. Make sure you are logged in
crisssss
crisssssOP9mo ago
No description
Adam
Adam9mo ago
Please create a new thread
crisssss
crisssssOP9mo ago
Railway Help Station
I can't get the refund
Next to the button for the amount of prepaid money that I put in, the refund button does not appear.
Brody
Brody9mo ago
ive made it private
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