hello someone stole my acc and support team not helping me
Hello firstly good night im not llaying pubg about 1 year and 2 days ago i downloaded again and i open my acc with face but its not open my acc and open new acc and ı shocked. After that i went midasbuy for taking my id and when i looked this id its have a another name country fkag i shocked second time in there. Fastly i wrote the support team but they fastly declined my support chat i need help pls help i dont know what csn ı do(ı mailed and opened support chat from pubgm) but they didnt answered me and he is using my accc (ı sent all doc from my acc cause of its mine but they are dont doing anything) pls help me
46 Replies
Hello there, @burakhazretleri. Please expect a response from them within 14 business days. If you didn't receive any within the said duration, feel free to let us know. :happyBrownBunnie:
Have a nice day.
Nut pls help me i know the hackers mail
He changed mail and sociak media accounts
And he changed every social things
Look
@Moderator @admin
@Moderator
Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there, @burakhazretleri.
https://media.discordapp.net/attachments/481200416349224980/1193966177282707496/Recover_Lost_Account1.png?ex=65aea2a7&is=659c2da7&hm=5ea73025397d063d3f10d651e841767f5aaab873af4e344b2e8ee4a8155b3e8d&=&format=webp&quality=lossless&width=477&height=662
But i sended and its declined what can i do
@Moderator
İts saying 30 and 180 days when you added uc but i disnt what can ı do
What numeric user identification did you use to contact our customer service, @burakhazretleri?
Mine is same here. Someone hacked into my account and unlinked all the methods of login.:laugh:
@Error@delfin🐬a
İ use my id
İ can put my id
He changed my nickname
My old nickname is
5146438888
My id is this
My game nick is
メMAMÎ
And i conctacr with
Support team
And they declined
And i mailed
And they said same thing
They are say sory you need make account recovery thing
But i did
And 7 days is too long
@Moderator
they only cares about money
you cant get it back
No way
Pls
İts my old brothers gift from 3 years
He went to the other side about 2 years
Pls
Pls
(my eng is to bad sory for everything)
@Error
İ have the hackers everything
Youtube acc
Mail
Everything
İnstagram
İ wroted
But he didnt answered
ok
Hi, @burakhazretleri please avoid spamming. Error has already asked for your UID which means your case is being looked upon. We'd appreciate your patience regarding this matter.