R
Railway9mo ago
Alaanor

is there an ongoing incident?

my api hosted on railway suddently got network timeout (first error log 2024-03-03T15:59:07). This happens on both the private (communicating between container inside my project) and external network. I have confirmed that the problem happens on railway and not locally. (locally I can connect fine to supabase's db but railway can't for eg.)
13 Replies
Percy
Percy9mo ago
Project ID: 8bccf693-4059-4ef3-9dd0-55493979fdb7
Alaanor
AlaanorOP9mo ago
8bccf693-4059-4ef3-9dd0-55493979fdb7
Brody
Brody9mo ago
you are getting timeouts when trying to connect to supabase from the railway service?
Alaanor
AlaanorOP9mo ago
yeah and the open telemetry container that I have to relay the log too, I can't even connect to that (it's on the same railway network) this happens on both staging and production env so I tried to restart both container on staging, not any better
Brody
Brody9mo ago
is this issue you are facing isolated to one single service? as in only one of your services seems like its cut off from the internet?
Alaanor
AlaanorOP9mo ago
yeah I guess, but this happened at the same time for both staging and production so maybe not just one
Brody
Brody9mo ago
did you push some kind of an update during this time?
Alaanor
AlaanorOP9mo ago
nope 7 day since last update
Brody
Brody9mo ago
i saw that why delete
Alaanor
AlaanorOP9mo ago
I have redeployed 1 container and fixed I'm gonna do the same on production restart did not the trick but redeploy did weird
Brody
Brody9mo ago
makes sense
Alaanor
AlaanorOP9mo ago
I can confirm, it's back and working ! Not sure why this happened and/or why redeploying fixed it
Brody
Brody9mo ago
happy its back working for you
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