Facing error in uploading photos and images 404 not found coming.
Additional notes
We need technical support for railway.app. We are new in our platform.
Issues:
https://help.railway.app/questions/laravel-10-queue-jobs-horizon-start-and-bfbbba5f?q=php+artisan+queue%3Awork
https://help.railway.app/questions/laravel-10-website-images-not-opening-40-b152e3d1
https://help.railway.app/questions/laravel-10-website-images-not-opening-40-69c95c96?q=laravel+storage
We want support for railway.app
clients waiting for https://andamanescapades.com website
33 Replies
Project ID:
978687ef-61b5-473a-96bb-cacd5d084ee0978687ef-61b5-473a-96bb-cacd5d084ee0
going forward i ask that you not open duplicate threads
ok. What should i do now?
wait for a community member who has experience with php to reply
Ok Sure. We need some livechat support for recording our issues. Can be possible form railway.app
that would only be offered on railway's enterprise plans unfortunately
this discord server and https://help.railway.app/questions are for community support.
your question pertains more about php than it does railway, as this is not an issue with railway but a misconfiguration / code issue.
Yeah, we want to talk railway team. after that our company will pick railway enterprise plan.
Your are saying missconfig of code. but i can't able to see my code in railway.app
there is no ssh acces of my liveserver code.
we are worrying about supports.
digital Ocean server before working perfect and my system also working perfect.
working elsewhere does not mean this isnt a code or misconfiguration, digital ocean is a completely different platform
one small issues they are taking more days. that's not good for our business 😊. Cool @Brody
who is "they" ?
railway.app website I'm already push message but still no response from railway.app
client want website should be active
as mentioned, this discord server and https://help.railway.app/questions are for community support, if no one has an answer to your question then theres not much to do beside grow your own knowledge of php and try to work through the issue yourself
ok 👍
i assure you, this isnt an issue with the platform, as these things go, its just some minor code issue / misconfiguration
i wish i could help you, and if i did know php, i defiantly would be helping, but php is far out of my knowledge base
Thanks for supporting. I'm tried two days and ChatGPT also doesn't know. What's problem in deployment area going. I'm emailed also enterprise support. waiting for there response.
i hope you understand my points.
my code no issues. railway configuration maybe wrong i done i guess
i too am leaning more to the side of your deployment configuration being wrong
👍
what is your current plan, if i may ask
we are new this platform.
hobby
I'm emailed also enterprise supportrailway does not do support via email anymore last i heard, so im not sure you will get any outcome from that, the hobby plan also limits you to community support only
contact us form only we are submitted. Enterprise plan.
i don't know. i want to talk after that only company do next process
contact us form only we are submitted. Enterprise plan.you are on the hobby plan and thus only eligible for community support
we will upgrade not an issues. but we need to talk naa
railway staff we need to talk. your side any possible to setup meeting
use this link to book a call to talk about the enterprise plan https://cal.com/team/railway/demonew?date=2024-03-04&month=2024-03
please note, this is strictly not a call for support this would be to talk about enterprise plan options
any time slot 10am above
you are given the available time slots, you pick
please remember, it is not a support call
ok. I'm checking timeslot. all timing midnight coming. very sad 😔
one more doubts
what a about pro plan?
that would get you direct support from the team only for platform issues, the issue you face is not strictly a platform issue
Ok thanks
your best course of action going forward would be to grow your own knowledge of php so that you are able to efficiently solve these problems
Yeah, Thanks. I look for some solutions
sounds good