not received the Claim ID

@Error #Account Stolen I am A pubg Mobile Player and recently my account got stolen, I submitted the claim yo recover my account but i haven't received the Claim ID in mail by which I can track my complaint. Hopefully I will expect you to reply me.
7 Replies
WOLVES OFFICIAL
WOLVES OFFICIALOP9mo ago
@Tencent @Administrator @Moderator
Bejies
Bejies9mo ago
don't bother, they won't help you recover your account. they are siding with hackers
Zuelle
Zuelle9mo ago
Hi, @WOLVES OFFICIAL. May I know when did you submit your claim? :uwuCat:
WOLVES OFFICIAL
WOLVES OFFICIALOP9mo ago
From inside the game.. @Zuelle I came to login page, then click help then i followed everything
Zuelle
Zuelle9mo ago
How many since you did that?
WOLVES OFFICIAL
WOLVES OFFICIALOP9mo ago
It has neen almost 18 hours
Zuelle
Zuelle9mo ago
You shall receive a reply within 14 business days. If you haven't received any within 14 business days, please let us know. :uwuCat:
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