HACKED ACCOUNT #
please help me I already made a complaint to support but it didn't help me. pubg mobile said they sent a code to the email associated with the account but the hacker changed all the linked social networks and I have no access to the account or the linked social networks. but I have the necessary information you need to prove that it's really my account. I have the old phone number linked to the account. my twitter account which was linked was not hacked by the hacker please really help me please I made another complaint but pubg said I can't anymore, I have to wait 3 months
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5 Replies
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Can you help me please?
Hello, @Suzuyaaa! Your previous request has already been approved. Therefore, you cannot submit a new account recovery request for 3 months.
If your application is approved, all the previously linked social media accounts will be removed from your PUBG MOBILE account and the email you provide to the in-game customer service when submitting the account recovery request will be linked to your PUBG MOBILE account. Please try and use that email to log into the account using the Emai/Phone number login option on the login menu of the game.
Please feel free to contact the in-game customer service again should you require further assistance with this. We unfortunately may not be able to help you with this any further through the community.
Thank you, I recovered my account i love you ❤
Glad to hear that and you're welcome!