Chat commands/ Alerts not working

The pics are from a few nights ago but tonight im trying to stream and the only thing appearing on screen is the " Always Shown " images. Usually it takes around 3hrs for this to happen but tonight it was immediately.
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21 Replies
Marc
Marc15mo ago
Do you know if the test commands were still working?
JoeNoPro
JoeNoProOP15mo ago
The only one I somewhat know how to do is, !testtwitch follow. but that didnt even cross my mind. Do you have a link to the list?
JoeNoPro
JoeNoProOP15mo ago
Live right now and the only thing that appeared automatically was the timer, tried my chat command for the "brb screen" and just entered a comment into chat to see if it would activate the alert but neither worked Did the !test twitchFollow command and it didnt work.
Marc
Marc15mo ago
If you go to your stream URL on your browser or phone, does it work?
JoeNoPro
JoeNoProOP15mo ago
No mobile did not activate the chat alert overlay. (comment from alt. acc. )
Marc
Marc15mo ago
comment from alt. acc.
What does this mean?
JoeNoPro
JoeNoProOP14mo ago
just that i usesd a different account than the one i stream with to leave a comment
Marc
Marc14mo ago
Do you mean that you used a different account other than your broadcaster account to issue the chat command? When next will you be live (time and timezone)?
JoeNoPro
JoeNoProOP14mo ago
No for the chat alert overlay, for the chat command & !test twitchFollow I used my broadcaster account. Today, 3:30CST
Marc
Marc14mo ago
@JoeNoPro which overlay will you be streaming with? So I did some tests ... - when two or more layers share the same toggle on/off commands, all layers toggle on/off as expected - the message pattern /^[^!]/ works as expected Some issues with your overlay ... - for you chat head layer, make sure Chat messages from is set to Anyone - make sure only parent layers have the alert or visibility settings configured (i.e. remove the alert settings from the Chat Head > Msg layer Use Stream preview mode to test your overlay. For example, if you have a layer that toggles with !on from the broadcaster, go to Stream preview mode and ... 1. set Event to Twitch Chat 2. set Message to !on 3. set Chatter type to Broadcaster 4. and then press Dispatch Event ... and you should see your layer toggle in builder preview. Hope this helps 🙏
JoeNoPro
JoeNoProOP14mo ago
So Chat Head > Msg layer having its own Alert is causing an error? If you look at My " Watch My SIX " overlay project, the Comms layer has three nested two of which are Twitch Chat Alerts and that functions fine ( when EVERYTHING is working(on LS's side) ). I have it that way (for both Comms & Chat Head nested layers) to have different Animations. Also I during another stream last night using the Watch My SIX overlay everything worked.. ( on LS/my side) the brb layer showed up on the Stream output Window, the twitch chat alert displayed but it only was visible on my end for a hour ( tested at 6pm & 7:18pm CST) then i tested around 8:20 and nothing showed up. I went and looked at the VOD you were present in when we tested the Chat Command !drink for the BRB layer and it wasnt on the VOD, so idk how you were seeing it but LS didnt pick it up.
Marc
Marc14mo ago
You can have nested alert layers, just don't have the alert settings on both the parent and child layer. I was watching your overlay from your stream URL.
JoeNoPro
JoeNoProOP14mo ago
parent and child layers each having their own alerts works tho, in " Comms " layer in Watch My SIX. what do you mean by stream url?
JoeNoPro
JoeNoProOP14mo ago
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JoeNoPro
JoeNoProOP14mo ago
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JoeNoPro
JoeNoProOP14mo ago
So im streaming right now multiple times to see what happens, the first time no commands were visible on the LS side or viewing through twitch. After that only two worked the chat command !drink for the brb screen (broken skateboard) and the main follow alert (dispalyed in picture) but now it wont go away on the editor window even if i end stream and start a new one the follow alert is still there. Is there a chat command to stop it?
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JoeNoPro
JoeNoProOP14mo ago
I also changed the "Chat Head" layers child/nested layer "msg" alert to inherit from parent as you instructed but that didnt trigger when a comment was typed in chat. So i went back and took off the visibility command for Chat Head layer since to was the same as the brb layers and Chat Head triggered when a comment was entered in chat.
Marc
Marc14mo ago
Does it work as expected in the builder?
JoeNoPro
JoeNoProOP14mo ago
Chat Head layer? I didnt try before i made all the changes, but idk if it would of since it takes a chat command to make visible. Ill put the settings to what they were and try, So Chat Head sharing a chat command isnt letting it display.
Marc
Marc14mo ago
I think that makes sense. Events are applied to layers one at a time. For example, if you have two follows one right after the other, the follow alert layer will also appear one after the other.

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