someone stole my account

Someone stole my account. They change the phone number to theirs and the email to theirs. Whenever I try to login they enable two-step verification. I have Twitter account linked and when I login with Twitter it says I need to do two-step verification which one I do that they changed to a different phone number and email, so I can’t do anything. I contacted Support and they said we can’t do anything. What should I do at this point?
11 Replies
scorpion.exe.
scorpion.exe.OP10mo ago
And when I try to report to in game customer service I can’t I need 3 more days, but I’m worried that he will unlink my twitter somehow and I will lose full control
atbBIZZARO
atbBIZZARO10mo ago
same me bro i need 5more days bro i have my fb and twitter and gmail and still cant get into my account
atbBIZZARO
atbBIZZARO10mo ago
No description
scorpion.exe.
scorpion.exe.OP10mo ago
Bro same he changed the phone number
scorpion.exe.
scorpion.exe.OP10mo ago
No description
donkeedonkee
donkeedonkee10mo ago
i got the same thing here. Still got no solution for that? @scorpion.exe.
scorpion.exe.
scorpion.exe.OP10mo ago
Yeah bro no solution at all
Dyno
Dyno10mo ago
Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.
THAT WAIFU
THAT WAIFU10mo ago
Same here, any solution?
donkeedonkee
donkeedonkee10mo ago
its riddiculous, the hacker stole my old account (abandoned last 1-2 years). it linked to her/his mobile number and email. when try to re-claim, and the customer support is asking for last 6 months data. its so stupid, the hacker must have more information than us for sure. since he/she play it everyday since they took the account. and it makes very hard for us to provide the accurate information for claiming.
Darkblood6258
Darkblood625810mo ago
Same thing happened to me around 2 months ago now I lost my account which I spent so much money I just hate this so much I try to claim my account several times and each time my claim is denied there is a very low chance u will be able to get your account back PUBG is just money hungry these days they don’t care about us people
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