R
Railway10mo ago
edvlemes

Subscription payment refused

Subscription payment cannot be completed. I've tried several cards, physical and virtual, and Stripe still says that the subscription was declined, even though nothing appears on the card statement or notification from the acquirer informing about the attempted purchase. Has anyone gone through something similar?
Solution:
please follow the instructions in the email, then me or another moderator will raise your help thread to the team! discord is for community help
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10 Replies
Percy
Percy10mo ago
Project ID: N/A
edvlemes
edvlemesOP10mo ago
N/A
edvlemes
edvlemesOP10mo ago
No description
edvlemes
edvlemesOP10mo ago
I already tried many cards and same results, please help! :HAHAHA:
edvlemes
edvlemesOP10mo ago
stripe return this on confirm_payment
No description
No description
edvlemes
edvlemesOP10mo ago
{ "error": { "code": "payment_intent_unexpected_state", "doc_url": "https://stripe.com/docs/error-codes/payment-intent-unexpected-state", "message": "This PaymentIntent's payment_method could not be updated because it has a status of canceled. You may only update the payment_method of a PaymentIntent with one of the following statuses: requires_payment_method, requires_confirmation, requires_action.", "param": "payment_method", "request_log_url": "https://dashboard.stripe.com/logs/req_DikjLnbzAq0FoF?t=1708699429", "type": "invalid_request_error" } }
Error codes
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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
edvlemes
edvlemesOP10mo ago
No description
edvlemes
edvlemesOP10mo ago
I sent a message to the notification email, but got the following response
edvlemes
edvlemesOP10mo ago
No description
Solution
Brody
Brody10mo ago
please follow the instructions in the email, then me or another moderator will raise your help thread to the team! discord is for community help
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