Railway•10mo ago

websocket server cannot connect to redis

ive a websocket server and a redis server hosted on railway. after the migration, my ws server can no longer connect to my redis server. ive tried both the redis url and redis private url but i get the same error:

node:internal/process/promises:288

triggerUncaughtException(err, true /* fromPromise */);

^

ConnectionTimeoutError: Connection timeout

at Socket.<anonymous> (/app/node_modules/@redis/client/dist/lib/client/socket.js:177:124)

at Object.onceWrapper (node:events:631:28)

at Socket.emit (node:events:517:28)

at Socket._onTimeout (node:net:598:8)

at listOnTimeout (node:internal/timers:569:17)

at process.processTimers (node:internal/timers:512:7)

Emitted 'error' event on Commander instance at:

at RedisSocket.<anonymous> (/app/node_modules/@redis/client/dist/lib/client/index.js:412:14)

at RedisSocket.emit (node:events:517:28)

at RedisSocket._RedisSocket_connect (/app/node_modules/@redis/client/dist/lib/client/socket.js:166:18)

at processTicksAndRejections (node:internal/process/task_queues:95:5)

at runNextTicks (node:internal/process/task_queues:64:3)

at listOnTimeout (node:internal/timers:538:9)

at process.processTimers (node:internal/timers:512:7)

at async Commander.connect (/app/node_modules/@redis/client/dist/lib/client/index.js:185:9)

Node.js v18.19.1

node:internal/process/promises:288

triggerUncaughtException(err, true /* fromPromise */);

^

ConnectionTimeoutError: Connection timeout

at Socket.<anonymous> (/app/node_modules/@redis/client/dist/lib/client/socket.js:177:124)

at Object.onceWrapper (node:events:631:28)

at Socket.emit (node:events:517:28)

at Socket._onTimeout (node:net:598:8)

at listOnTimeout (node:internal/timers:569:17)

at process.processTimers (node:internal/timers:512:7)

Emitted 'error' event on Commander instance at:

at RedisSocket.<anonymous> (/app/node_modules/@redis/client/dist/lib/client/index.js:412:14)

at RedisSocket.emit (node:events:517:28)

at RedisSocket._RedisSocket_connect (/app/node_modules/@redis/client/dist/lib/client/socket.js:166:18)

at processTicksAndRejections (node:internal/process/task_queues:95:5)

at runNextTicks (node:internal/process/task_queues:64:3)

at listOnTimeout (node:internal/timers:538:9)

at process.processTimers (node:internal/timers:512:7)

at async Commander.connect (/app/node_modules/@redis/client/dist/lib/client/index.js:185:9)

Node.js v18.19.1

36 Replies

Percy•10mo ago

Project ID: 57346011-633f-4c77-851f-83e2a6f54bc0

cucarachaOP•10mo ago

57346011-633f-4c77-851f-83e2a6f54bc0

Brody•10mo ago

can you connect to the database with something like dbgate?

cucarachaOP•10mo ago

ive tried connecting from local host with the redis url and it works fine

Brody•10mo ago

okay thats good have you updated the environment variables you use?

cucarachaOP•10mo ago

yes. i went into my ws server environment variables and added the redis url as a reference variable ${{Redis.REDIS_URL}}

Brody•10mo ago

show me the client code that connects to redis please

cucarachaOP•10mo ago

import { createClient } from "redis";

const redisUrl = process.env.REDIS_URL;

const redisCon = {
  url: redisUrl,
};

import { createClient } from "redis";

const redisUrl = process.env.REDIS_URL;

const redisCon = {
  url: redisUrl,
};

if i run the ws server locally with this exact code with the REDIS_URL set to the one found in railway redis variables, it works fine

Brody•10mo ago

and can i see your service variables?

cucarachaOP•10mo ago

do you just mean these?

cucarachaOP•10mo ago

the redis url was cut off at the bottom. heres a better ss

Brody•10mo ago

these are service variables from the redis service, please show me the variables on your apps service

cucarachaOP•10mo ago

Brody•10mo ago

what is the raw value of the redis url

cucarachaOP•10mo ago

isnt that sensitive? can i post it here?

Brody•10mo ago

if you're using a reference variable, its not sensitive

cucarachaOP•10mo ago

oh do you mean just ${{Redis.REDIS_URL}}?

Brody•10mo ago

is that what its set to?

cucarachaOP•10mo ago

yea when i edit it, thats what shows up. when i click the eye icon, the actual value shows up

Brody•10mo ago

then it leads me to believe you have incorrectly configured your client

cucarachaOP•10mo ago

it was all working before i was forced to migrate how can i see if theres any misconfiguration

Brody•10mo ago

consult the documentation for the redis client in use

cucarachaOP•10mo ago

sorry not sure what u mean by this

Brody•10mo ago

Q: how can i see if theres any misconfiguration A: consult the documentation for the the redis client you are using in your code

cucarachaOP•10mo ago

right but if i run that same code on localhost it works fine the redis client connects fine to the instance

Brody•10mo ago

that does not mean there isnt a misconfiguration

cucarachaOP•10mo ago

this also happened directly after i was forced to migrate so im not sure it can be a misconfiguration of the redis client

Brody•10mo ago

macwilko•10mo ago

if you console.log the REDIS_URL, does that match what you expect? wondering if the migration messed up the env variable somehow

cucarachaOP•10mo ago

yes its the exact same url i dont see any configuration issues that it could be. ive also tried updating to the latest version of the redis package and looked at the documentation and its the exact same way its been to connect to a redis instance as when i set it up

macwilko•10mo ago

did you say you can use that url in your local env and it works?

cucarachaOP•10mo ago

exactly this issue only started when i was forced to migrate my redis db on railway

macwilko•10mo ago

I think Brody will know better 😅 but at least some reading I did here https://github.com/redis/node-redis/issues/2550 it seems like alot of people experienced some connection issues due to the Redis version. I’m not sure but maybe the package you’re using needs updating?

GitHub

ConnectionTimeoutError: Connection timeout · Issue #2550 · redis/no...

Description Code snippet for connecting the redis is below. this.client = redis.createClient({ socket: { host: redisHost, port: REDISPORT}, }); this.client.connect(); this.client.on("error&quo...

cucarachaOP•10mo ago

tried updating the package to latest it didnt work also tried increasing the connection timeout limit from 5seconds to 15seconds oh wait nvm i think increasing the connection timeout limit fixed it nope. looks like disabling private network on my redis instance fixedi t no idea why that would do it

macwilko•10mo ago

Hmm, strange. Ideally you’d connect via your private network

Brody•10mo ago

turn private networking back on and then try adding a 3 second sleep to your start command

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websocket server cannot connect to redis