uc deduction

When pubg is deducting uc from my account, will i be able to play ranked matches or will i be prevented from playing ranked?
8 Replies
Zuelle
Zuelle10mo ago
Hi, @xahvayy you may still proceed in playing ranked matches.
xahvayy
xahvayyOP10mo ago
Thank you Is there a way i can see how much uc i owe?
delfin
delfin10mo ago
Please check your in-game mailbox for mails sent to you regarding this or contact the in-game customer service, @xahvayy.
xahvayy
xahvayyOP10mo ago
Does this mean i am going to get penalized again if I don't repay within the timeframe?
No description
Dyno
Dyno10mo ago
Please contact the customer service for further assistance, @xahvayy. Refer to subpoint 5.4 in #faq for further information.
Zuelle
Zuelle10mo ago
If you want to know the remaining UC amount that needs to be deducted, you can contact the in-game CS using the problematic account for consultation. If you need to know the complete details of the refunded orders, we recommend that you contact the payment platform where your payment was made (such as App Store and Google Play). If PUBG MOBILE detected any illegal refunds, the system will take strict action. Specific measures include but are not limited to account bans and loss claims. Thank you for understanding. :uwuCat:
xahvayy
xahvayyOP10mo ago
Yes I contacted them and found out how much i owe, but the issue is i dont think i will have enough time to repay, cause they sent me a message telling me to repay to amount within 15 days to avoid any issues with logging in my account, which i was told basically means they gonna ban me again for another 30 days
xahvayy
xahvayyOP10mo ago
This is the message they sent, and as you can see on the top right it says "11 days ago" which means i only have 4 days left to repay before they ban the account again, that's not enough time
No description
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