R
Railway10mo ago
gazhay

Whats going on with billing?

Was happily moving along on my usual hobby plan - just checked just now - "Trial is over" "all deployments paused" Apparently I've gone over limits? Went from estimated < $20 to actual usage > $50 in one day!?!? 6a6c4123-f4c9-4c41-ba5f-c3115ddc1753
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10 Replies
Percy
Percy10mo ago
Project ID: 6a6c4123-f4c9-4c41-ba5f-c3115ddc1753
gazhay
gazhayOP10mo ago
RAM and egress went through the roof ?!
gazhay
gazhayOP10mo ago
No description
gazhay
gazhayOP10mo ago
No description
gazhay
gazhayOP10mo ago
I don't see anything much out of the usual here? 22 days since last billing ?!
root
root10mo ago
That's weird Are you being DDoSed or something? no, never mind - it looks like you were bumped to the trial plan, that's really weird
Duchess
Duchess10mo ago
Thread has been flagged to Railway team by @aleks.
gazhay
gazhayOP10mo ago
We used to get billed on 3rd of the month - but in January we were billed twice (3rd, 28th) and I think we just got billed again today (19th) = 22 days from last bill. We had a ticket escalated about why the billing period changed last month, but heard nothing since - so I think its just the billing thing again, but its kinda worrying that its gone from monthly to 25 days and then 22, are we going to get billed again in 19?
root
root10mo ago
That's really, really weird, sorry you're having this experience with Railway hopefully we can get this sorted soon
matt
matt10mo ago
hi @gazhay I emailed you about this. thanks. 👍
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