My project costs went from an estimated $5 to an actual $15 suddenly overnight.
My project costs went from an estimated $5 to an actual $15 suddenly overnight. This is impossible, my site has not had any unexpected increase in visits which have remained normal. Please help.
40 Replies
Project ID:
49f21bb9-59e3-4175-ad7a-bd05e83c344dProject ID 49f21bb9-59e3-4175-ad7a-bd05e83c344d
what resource is costing the most?
Memory $10.0044 / Egress $5.5164 . I've been using the same project for a year and never had this problem.
how many services in this project?
two services. I'm using nuxt3 as front end and node express as back end
what service has started to use the extra memory and or egress?
both of them
have you verified these numbers with the service metrics?
of course. everything is normal
it all happened in the night
interesting, that's definitely not looking like combined 10$ worth of memory, egress seems correct though
does this project have any environments?
i think my website is still running even if i get "All deployments have been paused"
what plan are you on?
i was in the hobby plan (usage-based). but now i need to pay 15 dollars to unlock it again. i won't pay 15 dollars now because I'm sure it's a bug
does this project have any environments?
what do you mean? sorry I'm not an expert
project environments https://docs.railway.app/reference/environments
front end: website nuxt3 node js (github repo) - back end: express node js + sqlite3 (github repo) + custom domain (cloudflare proxy)
I'm sorry but that doesn't quite answer the question
I'm not a professional developer. Is there a way to check what you're asking me?
please see the link above
the answer is no
Thread has been flagged to Railway team by @Brody.
My app is now down and there is nothing i can do. 😠sad
Hi, it looks like your hobby plan ran out of free credits and your subscription was cancelled. I'm guessing that's related
I just reactivated your hobby plan and sent you a new invoice. Please see if that works for you? If you still don't want the Hobby plan, then I will void the invoice I just sent and I can migrate your account to the Trial plan. But I hope this fixes your site.
please try triggering a new deployment. I don't see any successful builds
hmmm, still don't see you upgraded to Hobby yet in the system. Let's wait for that to switch before you try anything more
I can't upgrade, my card keeps getting declined! I also receive these SMS from my bank's anti-fraud office. I have used the same card in the past and never had this problem. Please help.
you will need to contact your bank about any anti-fraud issues. sorry
I gave my consent, but as you can see when i try to subscribe to hobby plan i get the message "Subscription already exists" this is not related with my bank
your subscription for the Hobby plan was paid on the 19th and it is active
you should be fine
it doesn't seem like that
let me ask someone why your account isn't moving to Hobby yet. standby
Hi there, your new Hobby plan subscription is now active.
Hi, thanks! it's working again. I didn't exactly understand what happened with the billing history and the plan but never mind. Thanks. How can i buy credits? i don't see the option anymore.
you where signed back up on the automatic payment plan
Thanks. If i'm not wrong i was able to buy credits even with the automatic payment active.
you can't buy credits on the automatic payment plan
I have these 0$ invoices because i had $20 credit. i did buy credits with the automatic payment plan.
you can't buy credits on the automatic payment plan, you can check this by there being no option to purchase credits
you where on the pre-paid plan before
okok thanks