17 Replies
how do i send video to them
Do you have an active chat with them? (sorry not been through this process). You should be able to upload to YouTube and send the link
Hello, @bozo! If you are not able to reply to this ticket, you may need to submit a new request to the customer service and include the video recording in the the new ticket. To be able to do that, you will need to upload the video recording to a different platform such as YouTube and send the link to the video recording in your ticket. Please also try to include all the other necessary details regarding your issue in your ticket and a reference to the reply you have previously received from the customer service.
You're answering the wrong person I'm afraid. @bozo this will be for you.
I have updated the mention. Thank you.
no it's from customer service
so ill try send them the link ig
Good luck
wait
it has all my lig in details tho
log
with my private info cuz its email
what if someone else sees it on yt
should i make a short clip from recaptcha to the error
dawg what
pubgmobile doesn't sell or use someone's personal info.
no
if i upload the video to youtube
people might see the video on YouTube
make it unlisted
so it'll only be seen via link
it won't be public
i think it works like that
oh ok
ty
Please hide your personal account information before you upload the video recording to YouTube and share it with the customer service.
should i submit a new report ? with the link because i dont think i can reply to that msg
Yes, if you cannot reply to the current ticket, you will need to submit a new request, @bozo.
you can choose the ticket thanks for the help I already sent the link just waiting for a response from customer service now.
ty @HockeyRup and @Andy also
yea np.