Not getting email notifications on Trigger event
I created a subscriber and workflow. I do not get email notifications after Trigger event.
I use API interface in https://docs.novu.co/api-reference/events/trigger-event. Set my Apikey and send a request. I get response:
{"data":{"acknowledged":true,"status":"processed","transactionId":"5551a66b-05e7-4b2c-8d97-1851a911d07a"}}.
Activity feed show success and says that message sent:
{
"providerId": "novu-email",
"identifier": "novu-email-G-sfycO38C",
"name": "Novu Email",
"_environmentId": "6409c0dbe5d10c2178942e1c",
"_id": "64da408c88468b9fd36f56e0"
}
Please help.
The last transaction id: 5551a66b-05e7-4b2c-8d97-1851a911d07a
3 Replies
@Sapar I sent you two emails one from novu-email and other one from ses
Did you receive any email?
@Sapar following up on this 🙂
Hi, @Pawan Jain I think I've found a bug.
For example, my subscriber has email admin1@mail.com. My newly created workflow has a step variables 'email'.
As an example I want to notify admins about a new user that has been registered. Consequently, when I trigger event, I send a payload like this:
Hello admins, a new user has registered.
The email of a new user is {{email}}.
The name of a new user is {{name}}.
In the code:
$novu->triggerEvent([
'name' => '<WORKFLOW_TRIGGER_IDENTIFIER>',
'payload' => [
'email' => 'new.user1@mail.com',
'name => 'New User Jr.'
],
'to' => [
'subscriberId' => '3775',
]
])->toArray();
And here is the problem. After triggering the event, notification will be sent not to admin1@mail.com, but to new.user1@mail.com. e.g. NOT TO subscriber email, but to email from PAYLOAD.
Thanks for sharing finding