PM
PUBG MOBILEβ€’10mo ago
ASCE

my friend

So my friend received this message from pubg about refunding uc because he didn't buy the uc with his money
No description
7 Replies
ASCE
ASCEOPβ€’10mo ago
When he bought the uc it wasn't on his card it was his mom's card so that money that was used to buy the uc was like a loan from the bank And I don't know why they are asking him to refund the uc It is about 90k He just wants it to be clarified more so he can understand what the issue is Rn he can't go in his account they kicked him out
Dyno
Dynoβ€’10mo ago
Please contact the customer service for further assistance, @π˜Όπ™Žπ˜Ύπ™€. Refer to subpoint 5.4 in #faq for further information.
ASCE
ASCEOPβ€’10mo ago
I cant get an answer at least? He can't get in the account
Quendi
Quendiβ€’10mo ago
Players involved in refund fraud or other similar malicious activities may receive penalties based on their violation, @π˜Όπ™Žπ˜Ύπ™€. Please tell the user to contact the in-game customer service should they require further assistance with this.
ASCE
ASCEOPβ€’10mo ago
Ok βœ…οΈ But my other question is he didn't do any sort of fraud
Quendi
Quendiβ€’10mo ago
Please tell the player to contact the in-game customer service for further assistance, @π˜Όπ™Žπ˜Ύπ™€. We unfortunately cannot help with this through the community.
ASCE
ASCEOPβ€’10mo ago
Okay thank you
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