Railway•10mo ago

glibc missing from deployment

I have a simple fastapi python server running on railway, that uses libreoffice in headless mode to convert a docx to a pdf. I keep on running into an error on api invocation that tells me

/usr/lib/libreoffice/program/soffice.bin: /nix/store/wprxx5zkkk13hpj6k1v6qadjylh3vq9m-gcc-11.3.0-lib/lib/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /usr/lib/libreoffice/program/libmergedlo.so)

/usr/lib/libreoffice/program/soffice.bin: /nix/store/wprxx5zkkk13hpj6k1v6qadjylh3vq9m-gcc-11.3.0-lib/lib/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /usr/lib/libreoffice/program/libuno_cppu.so.3)

/usr/lib/libreoffice/program/soffice.bin: /nix/store/wprxx5zkkk13hpj6k1v6qadjylh3vq9m-gcc-11.3.0-lib/lib/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /usr/lib/libreoffice/program/libmergedlo.so)

/usr/lib/libreoffice/program/soffice.bin: /nix/store/wprxx5zkkk13hpj6k1v6qadjylh3vq9m-gcc-11.3.0-lib/lib/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /usr/lib/libreoffice/program/libuno_cppu.so.3)

I've ensured that they're installed with my deployment config

    "nixpacksPlan": {
      "phases": {
        "setup": {
          "aptPkgs": [
            "...",
            "libreoffice",
            "libstdc++6"
          ],
          "nixPkgs": [
            "...",
            "glibc"
          ]
        }
      }
    },

    "nixpacksPlan": {
      "phases": {
        "setup": {
          "aptPkgs": [
            "...",
            "libreoffice",
            "libstdc++6"
          ],
          "nixPkgs": [
            "...",
            "glibc"
          ]
        }
      }
    },

I did see in another thread that setting nixpacks to 1.15.0 could help, but neither the latest (no version specified) nor 1.15.0 work for this issue. Project ID: 11af6aaa-78aa-4cb0-bf8b-a5e6dfafc4b9 Any help would be greatly appreciated 🙏

Solution:

give this Dockerfile a try ```dockerfile FROM python:3.10 ENV PYTHONFAULTHANDLER=1...

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21 Replies

Percy•10mo ago

Project ID: 11af6aaa-78aa-4cb0-bf8b-a5e6dfafc4b9

Brody•10mo ago

i think ive helped another user run a deploy that used libreoffice in some capacity, we ended up using a dockerfile, let me see if i can find it, otherwise ill write you a new one nope, can't find it, can you share your repo so that i can see about writing you a dockerfile?

lynnOP•10mo ago

of course, could I get your github username please?

Brody•10mo ago

brody192

lynnOP•10mo ago

ok, shared! the api route itself is /retrieve/docx

Brody•10mo ago

i havent gotten any emails or gh notifications got it now

lynnOP•10mo ago

I just removed and re-added, it should show up soon

Brody•10mo ago

looking what version of python do you use locally

lynnOP•10mo ago

3.10

Solution

Brody•10mo ago

give this Dockerfile a try

FROM python:3.10

ENV PYTHONFAULTHANDLER=1
ENV PYTHONUNBUFFERED=1
ENV PYTHONHASHSEED=random
ENV PYTHONDONTWRITEBYTECODE=1
ENV PIP_NO_CACHE_DIR=1
ENV PIP_DISABLE_PIP_VERSION_CHECK=1
ENV PIP_DEFAULT_TIMEOUT=100

RUN apt-get update && apt-get install -y --no-install-recommends \
    gcc \
    libreoffice \
    libstdc++6

WORKDIR /app

COPY requirements.txt ./

RUN pip install -r requirements.txt

COPY . ./

CMD uvicorn main:app --host 0.0.0.0 --port $PORT

FROM python:3.10

ENV PYTHONFAULTHANDLER=1
ENV PYTHONUNBUFFERED=1
ENV PYTHONHASHSEED=random
ENV PYTHONDONTWRITEBYTECODE=1
ENV PIP_NO_CACHE_DIR=1
ENV PIP_DISABLE_PIP_VERSION_CHECK=1
ENV PIP_DEFAULT_TIMEOUT=100

RUN apt-get update && apt-get install -y --no-install-recommends \
    gcc \
    libreoffice \
    libstdc++6

WORKDIR /app

COPY requirements.txt ./

RUN pip install -r requirements.txt

COPY . ./

CMD uvicorn main:app --host 0.0.0.0 --port $PORT

Brody•10mo ago

if there are build errors use this to download the logs and then send them here https://bookmarklets.up.railway.app/log-downloader/

lynnOP•10mo ago

silly question - but it's simply copied and pasted into Dockerfile right? I got ERROR: failed to solve: dockerfile parse error on line 3: unknown instruction: PYTHONFAULTHANDLER=1

Brody•10mo ago

well i knew something felt off, my bad

lynnOP•10mo ago

all good, I really appreciate the help

Brody•10mo ago

fixed

lynnOP•10mo ago

seems like the build passed fine, now I get the following when trying to start Error: Invalid value for '--port': '$PORT' is not a valid integer. the $PORT var is supposed to be the port railway assigns

Brody•10mo ago

new railway.json

{
    "$schema": "https://schema.up.railway.app/railway.schema.json",
    "build": {
        "watchPatterns": [
            "/apps/fastapi/**"
        ]
    },
    "deploy": {
        "region": "us-east4",
        "numReplicas": 4,
        "healthcheckPath": "/health",
        "healthcheckTimeout": 300,
        "sleepApplication": false,
        "restartPolicyType": "ALWAYS"
    }
}

{
    "$schema": "https://schema.up.railway.app/railway.schema.json",
    "build": {
        "watchPatterns": [
            "/apps/fastapi/**"
        ]
    },
    "deploy": {
        "region": "us-east4",
        "numReplicas": 4,
        "healthcheckPath": "/health",
        "healthcheckTimeout": 300,
        "sleepApplication": false,
        "restartPolicyType": "ALWAYS"
    }
}

i assume you're doing railway up since i dont see the Dockerfile in your repo?

lynnOP•10mo ago

ah - sorry, it was copied over from a monorepo

Brody•10mo ago

oh, gotcha

lynnOP•10mo ago

ok! seems like I'm not getting the errors anymore (at least, they're not related to glibc), thank you for the help!

Brody•10mo ago

awsome!

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glibc missing from deployment