Need Help Cancelling Subscription: No 'Action' Options Found

Hello, I would like to cancel my subscription, but I don't see any options under 'action.' Can you please help me find a way to cancel it? Thank you.
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6 Replies
Unsmart
Unsmart10mo ago
The subscription is already ending as the screenshot says
ENDING ON Feb 17, 2024
안미남
안미남OP10mo ago
But it keeps getting charged.:NotLikeThis:
No description
Unsmart
Unsmart10mo ago
I mean from the screenshot it wont anymore. But you would need to open a support ticket nothing we can even do here for billing stuff
안미남
안미남OP10mo ago
thank you for your assistance.😭😭😭 help me
Erisa
Erisa10mo ago
You were already answered, what Unsmart said is completely correct If you need further help then ?support
Flare
Flare10mo ago
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email. Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level can open a ticket for these topics. For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
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