Web apps won't open
Is anyone experiencing problems opening apps hosted on Railway in Europe?
18 Replies
Project ID:
N/Aby chance is this your forum post? https://community.railway.app/questions/web-apps-won-t-open-b38911d9
Yes.
1. App - Project ID: 532ed3df-1b63-42c4-98ef-9b7321057192
2. App - Project ID: d3c051f8-b4eb-4039-8ee2-38f6733352c0
what region are you accessing these apps from?
could you send a domain that isn't working?
...
Croatia
does it timeout for you?
It's just trying to connect, but nothing happen.
just keeps loading?
Yes. Is it working for you?
yes, but I'm us-east, so I'd be accessing your app from different edge proxies, there could be an issue with the EU proxy
I'm hosting 4 different apps, none of them are working.
What can I additionally do? Is now this problem reported, and will it be fixed? I'm getting calls from angry users, so I would like to know what can I do in this moment.
just let the team know, will get back to you
railway isnt seeing any issues on their end, and there have been no other reports of users having problems
@Willem Sandoval could you try accessing the site in incognito?
I identified the problem, at least partially, but I don't know what can I do with it. The users that are using the certain internet provider in Croatia can't access the page, but those so are using other can.
Solution
im afraid theres not much railway can do about an isp firewall
Thanks, Brody! I will investigate it with the ISP.
but you could put cloudflare in front of your app with proxying so that when a user visits your site they are hitting a cloudflare ip
this would require a custom domain