R
Railway6mo ago
Shizun

Who should I contact if I had question on bills

And how to contact them?
Solution:
ah gotcha, unfortunately that isnt something we can help with here, that would indeed need to be done over email
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10 Replies
Percy
Percy6mo ago
Project ID: N/A
Shizun
Shizun6mo ago
N/A
Brody
Brody6mo ago
you would want to email billing@railway.app for any billing issues, but if its not an issue and more of a question, feel free to ask here and we will try to answer the best we can
Shizun
Shizun6mo ago
Thanks, I will email them. I did not find such information on the website.
Brody
Brody6mo ago
mind sharing your question here too? we might be able to answer it
Shizun
Shizun6mo ago
I have question about refund for the following bills #2270-0746 #2433-2746 It is on Dec 31 2023 Do you have access to them?
Brody
Brody6mo ago
i dont, but could you share why you would like a refund?
Shizun
Shizun6mo ago
The question is about I accidentally deleted a team account and then re-create it. I received two bills. In a given time I only use one account. I wonder if possbile to get refund of one of them,
Solution
Brody
Brody6mo ago
ah gotcha, unfortunately that isnt something we can help with here, that would indeed need to be done over email
Shizun
Shizun6mo ago
Thanks.