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Novu•10mo ago
Pranshu Gupta

Pricing / FAQs

Different number of events
No description
18 Replies
Pranshu Gupta
Pranshu GuptaOP•10mo ago
No description
Tomer Barnea
Tomer Barnea•10mo ago
Hey @pranshu (rock), thanks for pointing this out. The right limit is 30K. We are right now in the process of updating the website, we will make sure to update this soon, thanks and sorry for the inconvenience. cc @justnems @Prosper @sumitsaurabh927 @Emil
justnems
justnems•10mo ago
It's been updated. Awaiting prod push now~ @pranshu (rock), thanks for calling out that FAQ mismatch! I just subitted a PR to correct it.
JD (SYT )
JD (SYT )•10mo ago
Hi On the free plan are these 30K events including sending emails with a novu provided email provider?
sumitsaurabh927
sumitsaurabh927•10mo ago
Hey JD, if you mean the Novu test providers (as in the image), they aren't for production
No description
JD (SYT )
JD (SYT )•10mo ago
Thanks. Does Novu provide an email provider itself for prod?
sumitsaurabh927
sumitsaurabh927•10mo ago
Unfortunately no
JD (SYT )
JD (SYT )•10mo ago
Does Novu recommend a provider?
sumitsaurabh927
sumitsaurabh927•10mo ago
Well we don't have a preference as such. You can go with any of the listed options
JD (SYT )
JD (SYT )•10mo ago
In the past I found AWS to be a pain with sending emails
Tomer Barnea
Tomer Barnea•10mo ago
haha, well some provider are easier to setup (Sendgrid, Mailgun), but you need to take into account, geo as well as price AWS SES is very good if you want something that costs a bit less, have full API control, the UI is not as complex as the others :D'
JD (SYT )
JD (SYT )•10mo ago
The problems I had with AWS was when users registered with an email address and typed in a wrong address. Then AWS complained.
Tomer Barnea
Tomer Barnea•10mo ago
well, that's part of what's called in many other providers the quality of your domain (bounce, open rate, spam), AWS took a more simplified approach, and complain about dead emails (which is a good thing), but I get your point
JD (SYT )
JD (SYT )•10mo ago
Thanks for the answers
Novu_Bot
Novu_Bot•10mo ago
@JD (SYT ), you just advanced to level 1!
Tomer Barnea
Tomer Barnea•10mo ago
My pleasure 😄
JD (SYT )
JD (SYT )•10mo ago
Does novu support twilio automated phone call integrations - I guess not as there is a callback api when making a call. For example if you send a call saying "you have a security breach. Please press 1 to confirm you received this message" then a webhook needs to be called which I doubt novu can deal with.
Pawan Jain
Pawan Jain•10mo ago
Currently voice call is not supported
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