R
Railway•10mo ago
dwaynemac

custom domains not working

on project ID 309021af-4622-4a67-8ad2-f97fbab2b7cb services work with the .up.railway.app domain but not with my custom domains.
Solution:
okay, dns setup looks good to me, can you remove the domain from your service and re-add it? you can ignore the new cname it gives you
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31 Replies
Percy
Percy•10mo ago
Project ID: 309021af-4622-4a67-8ad2-f97fbab2b7cb
Brody
Brody•10mo ago
the #🚨|incidents hasn’t been resolved quite yet, team is still working on it but can you send the custom domains that arent working please?
dwaynemac
dwaynemacOP•10mo ago
oh, ok! help.derose.app , status.derose.app and developers.derose.app
Brody
Brody•10mo ago
@LaCrak27 quick test on these please?
LaCrak27
LaCrak27•10mo ago
No description
LaCrak27
LaCrak27•10mo ago
working for me
LaCrak27
LaCrak27•10mo ago
No description
LaCrak27
LaCrak27•10mo ago
No description
LaCrak27
LaCrak27•10mo ago
;) Location: Southern Spain
dwaynemac
dwaynemacOP•10mo ago
shouldnt SSL be setup automatically by railway ? referencing this one
Brody
Brody•10mo ago
whats the domain status in your service settings for status.derose.app?
dwaynemac
dwaynemacOP•10mo ago
it's a CNAME to the url given by railway
Brody
Brody•10mo ago
right but whats its status?
dwaynemac
dwaynemacOP•10mo ago
sorry, i dont know what to check
Brody
Brody•10mo ago
look at the domain in your service settings and let me know the status please
dwaynemac
dwaynemacOP•10mo ago
oh, ok. Issuing TLS certificate it's been like that for about an hour
Brody
Brody•10mo ago
when did you set it up?
dwaynemac
dwaynemacOP•10mo ago
today might be impacted by the outage?
Brody
Brody•10mo ago
might, but cant say for sure at this moment whos nameservers are you using?
dwaynemac
dwaynemacOP•10mo ago
iwantmyname.com
Brody
Brody•10mo ago
you are using their default nameservers?
dwaynemac
dwaynemacOP•10mo ago
yes nsX.iwantmyname.net
Solution
Brody
Brody•10mo ago
okay, dns setup looks good to me, can you remove the domain from your service and re-add it? you can ignore the new cname it gives you
dwaynemac
dwaynemacOP•10mo ago
No description
dwaynemac
dwaynemacOP•10mo ago
its "setup complete" now should i update DNS to the new CNAME ?
Brody
Brody•10mo ago
theres really no need, they aren't technically specific to, well, anything i can now access status.derose.ap so going to mark solved
dwaynemac
dwaynemacOP•10mo ago
oooh, good to know so if i move a domain from one service to another (inside railway) i dont need to update DNS ?
Brody
Brody•10mo ago
correct! ive done that many a times
dwaynemac
dwaynemacOP•10mo ago
good to know! it'd be nice to add that to the docs somehere đź‘Ť thx!!!
Brody
Brody•10mo ago
i mean its not standard practice, its more meta (no need to close)
dwaynemac
dwaynemacOP•10mo ago
heh, ok
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